Medidas de seguridade para minimizar as ameazas de seguridade do comercio electrónico en 2021

En 2020, a maioría das empresas comezaron a pasar de fóra de liña a en liña. Aínda que a pandemia de Covid-19 foi un dos motivos, non podemos negar que o mercado dixital está en aumento debido á súa conectividade e dispoñibilidade instantáneas. Pero, por desgraza, isto deu lugar a innumerables delitos cibernéticos e ataques en liña.

• Cyber-Security Ventures prevé un aumento do 15% na taxa de ciberdelincuencia/ano para os próximos cinco anos.
• A investigación indica que espérase que o ciberdelito alcance os 10,5 billóns de dólares anuais para 2025, o que foi de 3 billóns de dólares en 2015.

O cambio no patrón de roubo de físico a dixital reflíctese nas cifras anteriores.

Exemplo: cando tes unha tenda física, inviste en gardas de seguridade e cámaras de vixilancia, pero se tes unha tenda de comercio electrónico, debes implementar medidas de seguridade dixital para conseguir un ambiente seguro.

Cando os clientes compran en liña, necesitan unha pasarela segura para realizar transaccións das súas compras. Se a túa tenda de comercio electrónico non pode coidar a privacidade dos datos, pode afectar ás túas vendas e reputación. A túa tenda pouco fiable manterá os clientes afastados e, polo tanto, a seguridade do comercio electrónico é fundamental para minimizar as ameazas e ampliar o negocio.

Contidos

• 1 Medidas de seguridade para minimizar as ameazas de seguridade do comercio electrónico
  • 1.1 Ameaza 1 – Enxeñaría Social
    • 1.1.1 Solución:
  • 1.2 Ameaza 2 - Fraude de transaccións
    • 1.2.1 Solución:
    • 1.2.2 Consello:
  • 1.3 Ameaza 3 - Ataques DDoS
    • 1.3.1 Solución:
  • 1.4 Ameaza 4 - Ataque de contrasinal
    • 1.4.1 Solución:
  • 1.5 Ameaza 5 - Bad Bots
    • 1.5.1 Solución:
  • 1.6 Ameaza 6 - Malware
    • 1.6.1 Solución:
  • 1.7 Ameaza 7: spam
    • 1.7.1 Solución:
• 2 Máis solucións de seguridade de comercio electrónico
• 3 Pensamentos finais

Medidas de seguridade para minimizar as ameazas de seguridade do comercio electrónico

Neste artigo, comentaremos algunhas das peores ameazas de ciberseguridade e as súas solucións.

Ameaza 1 – Enxeñaría Social

O phishing é unha forma de enxeñería social que usan os piratas informáticos para entrometerse en sistemas e activos para obter datos e diñeiro a nivel social. O phishing prodúcese cando un intruso tenta presentar unha identidade fiable para enganar ao usuario para que envíe a súa información confidencial para descargar software malicioso a través de chamadas telefónicas, correos electrónicos ou cartas.

Son frecuentes varios tipos de ataques de phishing, como phishing, caza de baleas, vishing, phishing por correo electrónico, phishing clon, etc., polo que deben adoptarse medidas de seguridade extremas para evitar tales ameazas.

Exemplo: un correo electrónico falso que solicita a unha autoridade bancaria que envíe os datos da tarxeta de crédito para a súa confirmación pode resultar perigoso para o destinatario.

Solución:

Os empregados deben estar actualizados sobre os ataques de phishing e os seus patróns. Deben ser capaces de identificar o xenuíno do falso. Mesmo os clientes que están a recibir correos electrónicos deberían recoñecer os falsos antes de compartir a súa información privada.

Poucos signos comúns de phishing inclúen a mala gramática, a linguaxe incorrecta e os signos de puntuación, a urxencia de obter información, as solicitudes pouco habituais para enviar información persoal, etc.

Debe comprobarse a lexitimidade antes de enviar esa información.

Ameaza 2: fraude de transaccións

O fraude de transaccións, ou fraude de pago, como o chamas, pode ocorrer de dúas formas.

• Os datos da tarxeta de crédito son roubados polo pirata informático e son mal utilizados
• A transacción de pago realizada polo cliente nunha rede non segura é redirixida a outra conta falsa

Aínda que as compras en liña presumen da comodidade das transaccións, poucas vulnerabilidades de seguranza na rede poden levar a unha gran cantidade de retiradas da túa conta bancaria por parte dun cibercriminal.

Solución:

Por iso, PCI (Payment Card Industry) fixo obrigatoria a instalación do certificado SSL (Secure Socket Layer) para as industrias de comercio electrónico, onde se realizan innumerables transaccións diariamente.

A seguridade SSL consiste en proporcionar un cifrado robusto entre as comunicacións entre o navegador e o servidor, facendo da falsificación unha tarefa ardua para os piratas informáticos. Os indicadores de confianza como HTTPS (Protocolo de transferencia de hipertexto seguro) e o cadeado na barra de enderezos e na URL, respectivamente, fanse visibles e son suficientes para protexer as transaccións dos clientes e a información confidencial convencéndoos de que o sitio que están a visitar é seguro.

Consello:

Buy SSL certificates from SSL2BUY, where you get an option to choose from different global brands such as AlphaSSL, RapidSSL, Comodo SSL certificate for securing your store, and that too at discounted rates.

Threat 3 – DDoS Attacks

In a DDoS (distributed-denial-of-service) attack, a hacker successfully disrupts the services of a web host, making the online site unavailable. They flood the bandwidth and incoming traffic with multiple requests and overburden the systems, thus stopping all incoming legit entries. The website will not load, thus damaging the store’s reputation. A ransom to disable the DDoS attack can cripple your business, leading to losses.

Solution:

DDoS Protection Vendors like Verisign DDoS protection services, Nexusguard, Cloudflare DDoS protection, etc., help minimize the impact of DDoS attacks by using software that monitors incoming traffic approaching the website. In addition, they use algorithms that reject access to all illegal or suspicious traffic, thus filtering the same.

Threat 4 – Password Attack

Passwords are meant for protection and not convenience. The more convenient the password, the greater are the chances of an intruder entering into your network. In addition, if an admin password is leaked, the damages can be irrecoverable.

Smart intruders try to invade the network in 2 ways.

• Brute force attacks wherein the software runs multiple passwords to get the correct one.
• Password guessing wherein the intruder tries to guess the password, depending on the user’s details entered in social media accounts.

Solution:

• Passwords should be long, complex, alphanumeric, and consisting of symbols, special characters, etc. A password generator tool like LastPass can help in generating a secured and random password.
• Use MFA (multi-factor authentication) for securing your network and admin access more strongly. Apart from password security, a validation code sent through SMS or email also needs to be entered for gaining access. So, if one criterion is compromised, you have another one protecting your network.

Threat 5 – Bad Bots

Good bots for performing multiple tasks and eliminating human presence and instructions are common in the e-commerce industry. They also help in crawling and pushing your site to the top position.

Contrary to this, bad bots are used by cybercriminals and hackers to perform malicious tasks. 2021 Bad Bot Report indicates their increase by 6.2% compared to the previous year, thus grabbing almost a quarter of internet traffic. In addition, they mimic humans and their behavior, making their detection difficult.

Examples: Gaining unauthorized access into user accounts, API attacks, stealing information, transaction fraud, alter product prices, damaging rites and steal revenues, etc.

Solution:

You can prevent the bad bots from entering your network by securing bare APIs (application programming interface), mobile applications, monitoring network traffic, etc. In addition, ensure that all network and web securities are in place, opt for cloud-based web application firewalls, and challenge human inputs like CAPTCHA for bad bot prevention.

Threat 6 – Malware

Entering through the back door, malware comes in all types like Cross-site Scripting (XSS), ransomware, SQL injections, etc., to grab sensitive information and customer data.

• XSS is the most common type of malware that inserts malicious java codes into your web application/page. When a user visits the compromised web page, a malicious script enters your browser, causing damages.
• Attackers use SQL injections to inject malicious SQL code into the database to access company-sensitive information.
• Ransomware attacks include software that locks your systems with encryption, and the intruder can release the same after giving them ransom.

Solution:

• Keep your systems updated regularly to fill all security vulnerabilities. This is the best solution for malware prevention.
• Apart from that, avoid clicking unknown links or opening suspicious emails.
• Limiting access to important data, installing firewall and antivirus software or anti-malware software will help prevent this security theft.

Threat 7 – Spam

When it’s open, it invites spam. Be it comments for your website/blog, text boxes, contact information, query forms, etc.; spammers explore places where they can plant infected links. Their motto is to gain database access, and, in many cases, they lie in emails, waiting to be clicked by employees.

Solution:

Regular employee training, installing spam filtering tools (SpamTitan, SPAMfighter, Mailwasher, etc.), anti-virus software, and avoiding suspicious links by directly deleting them, will help prevent spam.

More E-commerce Security Solutions

Some other solutions for threat protection include:

• Complying with PCI SSC (Payment Card Industry Security Standards Council) guidelines for adapting data security standards for secured payments.
• Using CDN (Content Delivery Networks) for dual security of website data.
• Installing security plugins of the respective host to prevent DDoS attacks, malware, phishing attacks, and varied security threats.
• Using cloud backup for complete site backup in case of emergencies. Backup plugins like UpdraftPlus WordPress Backup Plugin help in easing the backup and restoration process.
• Securing your server with a complex password and SSL encryption security, or CDN for strong protection against intruders.
• Installing anti-virus software/firewall for fool-proof protection against hackers.
• Ensuring a secured payment gateway with SSL encryption security.
• Keeping your software updated regularly so that security loopholes are patched regularly.
• Limiting access to pivotal data for preventing accidental sharing and human errors.
• Keeping your employees educated about the latest cyber-threats, their symptoms, and their security measures.

Final Thoughts

Security threats can be catastrophic for e-commerce customers as well as e-commerce retailers. Hence website security is pivotal for the protection of site and data.

Complex passwords, MFA, SSL security, and installation of antivirus software, etc., can go a long way in securing your website. However, keeping site security and customer data privacy as the main motto, go ahead with the solutions mentioned above and keep your website safe from prying eyes. Best Wishes!