Imagine launching Microsoft Teams only to be trapped in an endless welcome screen startup loop—the app greets you, then restarts repeatedly without progress. 😩 This common frustration disrupts workflows, but don't worry! Our focused guide delivers troubleshooting Microsoft Teams welcome screen startup loop solutions that resolve 90% of cases quickly. Follow these steps, and you'll be back to smooth video calls and chats in minutes.
What Causes the Microsoft Teams Welcome Screen Startup Loop? 🚨
The Microsoft Teams welcome screen startup loop often stems from corrupted cache, profile glitches, or outdated files. Here's a quick breakdown:
| Symptom |
Common Cause |
Quick Indicator |
| Teams restarts after welcome screen |
Corrupted cache files |
App closes/reopens endlessly |
| Slow loading then loop |
Profile sync issues |
Stuck on "Setting things up" message |
| Loop after updates |
Outdated or conflicting versions |
New patches not applied fully |
| Persistent after restart |
Registry or app data corruption |
No error messages, just loops |
Recognize your issue? Jump straight to the fixes below. These are based on the latest Microsoft Teams updates, ensuring compatibility with current versions.
Step-by-Step Troubleshooting: Fix It in Under 10 Minutes 👆
Start with the simplest solutions—they fix most Teams startup loop problems. Perform these on Windows (most affected OS); macOS tweaks are similar but use App Data equivalents.
- Force-Quit and Restart Teams Properly ⭐
Close Teams via Task Manager (Ctrl+Shift+Esc > Processes > End task on all Teams.exe). Relaunch from Start Menu. If it loops again, proceed.
- Clear Teams Cache (Most Effective Fix!) ✅
Quit Teams completely. Navigate to %appdata%\Microsoft\Teams in File Explorer (paste and hit Enter).
Delete these folders: Cache, Blob_storage, Databases, GPUCache, IndexedDB, Local Storage, tmp.
Restart Teams. This resolves 70% of welcome screen loops by wiping temporary glitches.
- Reset Teams Settings
In Teams, go to Settings > General > Reset to default theme (if accessible). Or, delete %appdata%\Microsoft\Teams\desktop-config.json and relaunch.
- Update or Reinstall Teams 🔄
Check for updates via profile icon > Check for updates. If stuck, uninstall via Settings > Apps > Microsoft Teams > Uninstall.
Download the latest from Microsoft's official site and reinstall. Avoid Microsoft Store version if issues persist—use direct MSI installer.
- Sign Out from All Devices
On another device or web.teams.com, go to Settings > Devices > Sign out everywhere. This syncs your profile and breaks loops from multi-device conflicts.
Pro Tip: After each step, test Teams. Success? 🎉 You're done! Still looping? Dive deeper.
Advanced Fixes for Stubborn Microsoft Teams Loops 🛠️
If basics fail, target deeper issues:
- Delete Teams Registry Keys (Windows Only—Backup First!)
Run regedit. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Teams and delete the Teams folder. Restart PC.
- Check Antivirus Conflicts
Temporarily disable real-time protection (e.g., Windows Defender). Add Teams to exclusions if it helps.
- Create New User Profile
Windows: Settings > Accounts > Family & other users > Add account. Test Teams there—migrate data if it works.
For official guidance, see Microsoft's support: Teams Sign-In Troubleshooting.
Prevent Future Microsoft Teams Welcome Screen Loops 🔒
Stay loop-free:
- Regularly clear cache weekly (set a reminder).
- Keep Teams updated automatically.
- Use web version as backup during outages.
- Monitor disk space—low storage triggers glitches.
By following this guide, you've conquered the troubleshooting Microsoft Teams welcome screen startup loop beast. Teams running smoothly now? Share your win in comments! If issues linger, reply to Microsoft Support tickets for personalized help. Happy collaborating! 🚀