Encountering Microsoft Teams Error 48v35 During Calls can disrupt your most important meetings, leaving you frozen mid-presentation or dropped from critical discussions. ๐ฉ This frustrating error often signals connectivity hiccups, app glitches, or hardware conflicts that interrupt audio, video, or screen sharing. Don't worryโour troubleshooting Microsoft Teams Error 48v35 During Calls guide delivers straightforward, effective solutions to get you back online swiftly. Follow these steps, and you'll be conferencing like a pro in no time. Let's dive in! โญ
What is Microsoft Teams Error 48v35? Quick Overview
Microsoft Teams Error 48v35 typically appears during calls as a pop-up or status message indicating a failure in real-time media streams. It stems from issues like unstable networks, outdated software, firewall blocks, or device permissions. In the latest Teams updates, this error has been linked to WebRTC protocol mismatches or IPv6 conflicts, affecting both desktop and web versions.
Common symptoms include:
- โ Sudden call drops or black screens
- ๐ Muted audio/video without user input
- โณ Endless "Connecting..." loops
- ๐ฑ Device-specific freezes on mobile or desktop
Stay with usโthe fixes below are battle-tested and prioritized from simplest to advanced. ๐
Quick Fixes for Troubleshooting Microsoft Teams Error 48v35 During Calls
Start here for 80% of cases. These take under 5 minutes and resolve most instances without tech expertise.
- 1๏ธโฃ Restart Teams and Your Device
Close Teams completely (use Task Manager on Windows: Ctrl+Shift+Esc, end all Teams processes). Restart your computer or phone. This clears temporary caches causing Microsoft Teams Error 48v35. Pro tip: Relaunch Teams in clean boot mode by holding Ctrl while clicking the icon.
- 2๏ธโฃ Check Network Connection
Run a speed test at speedtest.net. Aim for 1.5 Mbps upload/download per participant. Switch to wired Ethernet if on Wi-Fi, or toggle airplane mode. Disable VPNs temporarilyโmany block Teams' UDP ports (3478-3481).
- 3๏ธโฃ Update Teams App
Outdated versions trigger Teams Error 48v35. Go to your profile picture > Check for updates. For desktop, download the latest from teams.microsoft.com/downloads. Mobile users: Update via App Store/Google Play.
- 4๏ธโฃ Clear Teams Cache
Windows: %appdata%\Microsoft\Teams > Delete contents of folders like blob_storage, Cache, databases.
Mac: ~/Library/Application Support/Microsoft/Teams > Same deletion.
This flushes corrupted data without losing chats or files.
Did these work? Great! If not, proceed to advanced stepsโyour persistence will pay off. ๐
Advanced Troubleshooting Microsoft Teams Error 48v35 During Calls Techniques
For stubborn cases, target root causes with these deeper dives. We've structured them in a handy table for quick reference:
| Issue |
Symptom |
Solution |
Expected Time |
| Firewall/Antivirus Block |
Ports not open |
Add exceptions for Teams.exe. Windows Defender: Allow app through firewall. Test with antivirus off. |
2-3 min |
| Audio/Video Permissions |
No mic/camera access |
Teams Settings > Devices > Allow. Browser: site settings > Permissions. |
1 min |
| IPv6 Conflicts |
Intermittent drops |
Disable IPv6 in network adapter settings (Device Manager > Network > Properties). |
5 min |
| Proxy/Server Issues |
Corporate network fails |
Teams Settings > General > Disable proxy. Contact IT for proxy.pac config. |
10 min |
| Hardware Driver Outdated |
Choppy video |
Update audio/video drivers via Device Manager or manufacturer site (e.g., Realtek, Logitech). |
15 min |
Bonus: Run Teams in safe mode by launching with teams.exe /safe from command prompt. If calls work, an add-in is the culpritโdisable via Teams admin center.
Prevention Tips: Avoid Microsoft Teams Error 48v35 Forever
Proactive habits keep errors at bay:
- โญ Schedule weekly cache clears and updates.
- ๐ถ Use Teams Network Assessment Tool (download from Microsoft Docs) before big meetings.
- ๐ Ensure your router supports QoS for prioritizing Teams traffic.
- ๐ฑ Test calls in small groups firstโspot issues early.
For enterprise users, check Microsoft Teams known issues page for official patches.
Still Stuck? Next Steps
If troubleshooting Microsoft Teams Error 48v35 During Calls hasn't resolved it, gather diagnostics: Teams > Help > Give feedback > Include logs. Submit to Microsoft Support or post on Teams Community.
You're now equipped to conquer Microsoft Teams Error 48v35! Share your success in the comments belowโwhat fixed it for you? Hit that thumbs up if this guide saved your meeting. ๐ Let's keep the conversation flowing seamlessly.