Encountering the frustrating Microsoft Teams Error AADSTS50020? You're not alone! This Guest Account Conflict pops up when Teams can't match your guest invitation to an existing Azure Active Directory (Azure AD) profile. It halts sign-ins, meetings, and chats, but don't worry β we've got your back with quick, reliable fixes. π Follow these steps to resolve it swiftly and dive back into productive teamwork.
The error message typically reads: "User account from identity provider does not exist in tenant and cannot read the user profile." Here's why it happens:
Understanding these roots makes fixing Guest Account Conflict a breeze. Let's jump into solutions! β
Start here β most users resolve Microsoft Teams Error AADSTS50020 in under 5 minutes. π
%appdata%\Microsoft\Teams folder (Windows) or ~/Library/Application Support/Microsoft/Teams (Mac). Relaunch Teams. This wipes conflicting session tokens.
Pro Tip: If you're on mobile, force-close the app and clear app cache via device settings. Test joining a meeting post-fix!
If you're an IT admin or the issue persists tenant-wide, target Azure AD. These steps ensure long-term stability.
| Step | Action | Azure Portal Path | Expected Outcome |
|---|---|---|---|
| 1 | Check Guest Users | Azure AD β Users β Guest Users β Search email | Identify duplicates |
| 2 | Remove Conflicting Guests | Select user β Delete (backup first!) | Clears AADSTS50020 blocks |
| 3 | Re-invite Guest | Teams Admin Center β Users β Add guest | Fresh, synced profile |
| 4 | Force Sync | Azure AD β Enterprise Apps β Provisioning β Restart | Updates identity provider |
For detailed Azure guidance, check Microsoft's official docs: Troubleshoot guest user issues.
Still stuck? Try these:
Connect-AzureAD
Remove-AzureADUser -ObjectId "[email protected]"π Success? Share in comments below β your story helps others!
Stay ahead:
By implementing these, Microsoft Teams Error AADSTS50020 becomes history. Ready to collaborate without hiccups?
You've got the tools to conquer AADSTS50020 Guest Account Conflict. Start with quick fixes, escalate if needed, and prevent recurrences. If issues linger, ping Microsoft Support via Teams admin portal. Happy teaming! π
Bookmark this guide for instant access next time. Questions? Drop them below!
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