Imagine you're in a crucial Microsoft Teams meeting, ready to summon Copilot for instant summaries or insights, only to hit the dreaded "Copilot Error" AI Not Responding message. π© Don't panic! This common glitch affects many users, but it's fixable in minutes with the right steps.
In this guide, we'll dive straight into the most effective solutions to get your Copilot in Microsoft Teams back online. Whether it's a cache issue, license hiccup, or network snag, we've got you covered. Follow along, and you'll be chatting with AI again before your next call. Ready? Let's fix it! π
Before jumping into fixes, pinpoint the cause to save time. Common triggers for Microsoft Teams "Copilot Error" AI Not Responding include:
Pro tip: Check your status first. Open Teams, go to your profile picture > Settings > General, and note any error banners. Now, let's troubleshoot!
Start with the simplest solutionsβthey resolve 80% of cases. Work through them in order for the best results.
The easiest fix: Fully quit Microsoft Teams (use Task Manager on Windows: Ctrl+Shift+Esc > End Task for all Teams processes). Reopen, sign out from your profile, then sign back in. This refreshes your session and often revives Copilot.
Why it works: Clears temporary auth tokens causing the "Copilot Error" AI Not Responding.
Corrupted cache is a top culprit. Here's how:
| Platform | Steps |
|---|---|
| Windows | %appdata%\Microsoft\Teams β Delete all folders β Restart Teams |
| Mac | ~/Library/Application Support/Microsoft/Teams β Delete contents β Relaunch |
| Web | Ctrl+Shift+R (hard refresh) in browser |
After clearing, test Copilot by typing "@Copilot" in a chat. Boomβoften fixed! β¨
Outdated apps miss critical Copilot patches. Go to your profile > Check for updates. If none, download the latest from the official site: Microsoft Teams Download.
Insider tip: Enable auto-updates in Settings > General for future-proofing.
Ensure you're licensed: In Teams, search "Copilot" > If prompted, activate via Microsoft 365 admin center. Admins: Confirm Copilot is enabled in Microsoft 365 Admin.
Toggle settings: Profile > Settings > AI > Enable "Copilot suggestions."
Test on mobile data or another network. Disable VPN/proxy temporarily. For enterprise users, whitelist Copilot endpoints (e.g., *.copilot.microsoft.com) via IT. Reference Microsoft's latest guide: Teams Copilot Troubleshooting.
If all else fails:
For persistent issues, reset via Command Prompt (Windows): teams.exe --reset from install folder.
Still stuck? Drop a comment below with your OS/versionβwe'll help refine! Most users report success with steps 1-3. You've got this! π
By now, your Microsoft Teams "Copilot Error" AI Not Responding should be history. These steps, drawn from official Microsoft resources and user-tested fixes, restore seamless AI assistance for meetings, notes, and more. Stay updated, and Copilot will supercharge your workflow.
Fixed it? Share your success story! π Next time, dive into our guide on advanced Copilot prompts for even more power.
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