Outlook non se abrirá en Windows e Mac {Resolto}

Tamén usas Outlook para xestionar o correo electrónico e tes problemas para abrilo? Se si, quizais estea a buscar unha solución práctica e, afortunadamente, está no lugar correcto. Aquí, farémosche consciente de todas as posibles causas detrás do erro que Outlook non abrirá e a solución para desfacerse do mesmo.

Microsoft Outlook xestiona todos os teus correos electrónicos, contactos, tarefas, notas, diarios, reunións e eventos. Ademais, Outlook ten millóns de usuarios, pero, por desgraza, algúns deles non poden enviar nin recibir correos electrónicos e queixáronse de que reciben o erro que di:

Non se pode iniciar Microsoft Office Outlook. Non se pode abrir a xanela de Outlook. Non se pode abrir o conxunto de cartafoles.

Se estás experimentando o mesmo, non hai que estar angustiado porque reparar estes fallos de Outlook é máis fácil do que pensas. O que tes que facer é seguir as instrucións e pronto poderás desfacerte do problema de non abrir Outlook, así que imos comezar sen demora.

Contidos

• 1 Como arranxar Outlook non se abre en Windows e Mac
  • 1.1 Solución 1: eliminar VPN
  • 1.2 Solución 2: pecha sesión en iCloud
  • 1.3 Solución 3: use un contrasinal separado para Outlook
  • 1.4 Solución 4: cambia a forma de pechar Outlook
  • 1.5 Solución 5: use Microsoft Support and Recovery Assistant
  • 1.6 Solución 6: Repare o seu ficheiro de datos de Outlook
  • 1.7 Solución 7: inicia Outlook en modo seguro e desactiva os complementos
  • 1.8 Reparación dos complementos defectuosos
  • 1.9 Atopar o motivo do problema
  • 1.10 Solución 8: Crea un novo perfil
  • 1.11 Solución 9: Restablecer o panel de navegación
  • 1.12 Solución 10: asegúrese de que Outlook non se está a executar en modo de compatibilidade
  • 1.13 Solución 11: cambie a configuración de DPI
  • 1.14 Solución 12: use a opción de nova mensaxe de correo electrónico
  • 1.15 Solución 13: enviar calquera ficheiro con Outlook
  • 1.16 Solución 14: eliminar o cartafol de datos da aplicación de Outlook
  • 1.17 Solución 15: Comproba se tes permisos para acceder ao teu ficheiro PST
  • 1.18 Solución 16: executa o comprobador de ficheiros do sistema
  • 1.19 Solución 17: elimine a clave de rexistro
  • 1.20 Solución 18: use unha versión antiga de Outlook
• 2 Conclusión

Como corrixir Outlook non se abre en Windows e Mac

Solución 1: eliminar VPN

Se estás a usar VPN para asegurar a túa conexión a Internet, é probable que a VPN estea funcionando en segundo plano e dificultando o funcionamento de Outlook. Neste caso, recoméndase eliminar ou desactivar o software VPN para solucionar o problema de Outlook que non abrirá. Se o método funciona entón, está ben. Ademais, se falla, podes reinstalar o teu software VPN.

Solución 2: pecha sesión en iCloud

Se tes o iCloud de Apple instalado no teu Windows, pode ser o motivo polo que Outlook non se abre. É probable que iCloud estea a interferir cos teus ficheiros, correos electrónicos, contactos, calendario e tarefas de Outlook porque pode acceder a todos eles. Neste caso, cómpre saír do iCloud para desfacerse do problema. Isto resolverá todos os problemas que xurdan debido a iCloud.

Solución 3: use un contrasinal separado para Outlook

Este problema pode resolverse escollendo un contrasinal diferente do contrasinal da conta de Gmail que está a usar en Outlook. Substitúe o seu contrasinal de Outlook actual por un novo e seguro. Ademais, se cambiar o contrasinal non funciona, proba eliminar a túa conta de Gmail de Outlook.

Solución 4: cambia a forma de pechar Outlook

Sae de Outlook usando o sinal de cruz na esquina superior dereita da súa xanela? Se si, entón pode ser o motivo do problema.

Neste caso, o que tes que facer é deixar de pechar o Outlook así. En vez diso, é unha boa práctica ir a Ficheiro na esquina superior esquerda e, a continuación, seleccionar Saír no panel esquerdo. Facelo evitarase os problemas debido ao peche de Outlook dun xeito inadecuado.

Solución 5: use o Asistente de soporte e recuperación de Microsoft

Microsoft axuda aos seus usuarios co seu asistente de soporte e recuperación de Microsoft . Cando informes do teu problema, comezará a diagnosticar automaticamente o erro e axudarache a resolver o problema de Outlook non abrirá. Polo tanto, o que tes que facer é descargar e instalar esta ferramenta no teu PC. Esta ferramenta axudarache a desfacerte de calquera problema relacionado con Outlook.

Solution 6: Repair your Outlook Data File

Damaged or corrupted data files might be the reason for Outlook’s failure to open up. In this scenario, you need to repair your Outlook’s data files. For doing so, follow the below stated procedure:

Step 1: At first, exit the Outlook completely. Then, browse to your Outlook files according to the Outlook’ version you are using:

For Outlook 2019 – C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2016 – C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2013 – C:\Program Files (x86)\Microsoft Office\Office15

For Outlook 2010 – C:\Program Files (x86)\Microsoft Office\Office14

For Outlook 2007 – C:\Program Files (x86)\Microsoft Office\Office12

Step 2: Scroll down to navigate the exe file.

Step 3: Now, Microsoft Outlook Inbox Repair Tool dialog box will appear. Enter the name of the File you want to scan, or you can browse it too.

Step 4: If you are done with finding the File, click on Start.

Step 5: The scanning process will begin. It will make a backup before the repair as well. If it detects any error, click on Repair to instruct the tool to fix them.

After the repairing process, restart the Outlook and check whether this process succeeds in fixing the issue or not. If it’s No, then you need to move on to other methods discussed below.

Solution 7: Start Outlook in Safe Mode and disable add-ins

Activating the Safe Mode works best in fixing most of the issues, and the same is with Outlook too. Safe Mode diagnoses the error which is interfering in the functioning of Outlook and fix all the critical issues. If you are not able to work with Outlook, then try opening it in Safe Mode. Many users find it helpful in solving the issue and regaining the normal working of Outlook. For doing so, give a try to these steps:

Step 1: First and foremost, make sure that the Outlook is completely closed.

Step 2: Now, for starting Outlook in Safe Mode, press the Ctrl key when opening Outlook. A message will appear asking: Do you want to start Outlook in Safe Mode? Select Yes.

Step 3: You can also type Outlook/safe in the Run dialog box, which you can get by pressing Windows Key + R after this, press Enter. From the Choose Profiles dialog box, choose Outlook and then click on OK. Enter your password and click on Accept.

If you are not able to send or receive emails even in the Safe Mode, then the Add-ins might be the cause of Outlook won’t open error. Add-ins are handy, and users love using them.

But there is another side of them too, i.e., there might be some faulty add-ins conflicting with the Outlook and hindering in its performance, and there is a need to fix them. Here is how to do it.

Fixing the Faulty Add-ins

Step 1: Click on File at the top left corner. From the left panel, select Options and then Add-ins.

Step 2: At the bottom, you will find a Manage Office Add-ins. Click on the downward arrow and select COM Add-ins. It’s suggested to remember the list of all enabled add-ins or take a screenshot of the list.

Step 3: Now, click on A new window will open up with a list of all Add-ins. Now, uncheck all the add-ins. Click on OK. Restart your PC.

Now, open the Outlook again. If the problem is solved, then there is a need to figure out which particular add-in was causing the issue.

Finding the Reason of Issue

For this, follow the steps:

Step 1: Again, go to the window where you left off.

Step 2: Then, select one add-in and click on Add.

Step 3: Now, repeat this procedure with all other add-ins in the group. This will help you identify that particular add-in, and you can disable it for fixing the issue.

Hopefully, you would be able to reveal the faulty add-ins causing the Outlook won’t open issue. However, if add-ins are not the problem here, then follow the next method.

Solution 8: Create A New Profile

If the Safe Mode failed in repairing the Outlook, then there is a high possibility that your profile is corrupted or damaged. In this case, you need to create a new profile to resolve the issue. Proceed with the steps below:

Step 1: Firstly, exit Outlook completely.

Step 2: Go to Start menu and type Control Panel in the Search bar and then open it.

Step 3: From the View by Category option at the top right corner, expand the drop-down list, and select Large icons.

Step 4: Select the Mail Click on Show Profiles from the Profiles section and then select Add.

Step 5: A new dialog box will open up. Enter the profile name you want and then click OK.

Step 6: Add new Account window will open up. Enter your name, email address, and your password. Click on Next.

Step 7: It will automatically start searching for mail server settings. Click on Finish. Now, you can see your new profile name in the Mail dialog box.

Step 8: Now, from the two options, select Prompt for a profile to be used. Then, click on, OK.

Step 9: Now, restart Outlook. In the Choose Profile dialog box, expand the drop-down menu, and select the new profile name you have just created. Click on OK.

Finally, check whether Outlook is working correctly or not. If it does, then it’s pretty sure that your Outlook profile was corrupted and caused the trouble. If the issue persists, then try out the next method.

Solution 9: Resetting the Navigation Pane

If none of the above methods worked out, then try using the /resetnavpane command. This will repair all the Navigation pane configuration files. For using this Command, try out the steps below:

Step 1: Exit the Outlook completely.

Step 2: Use Windows + R hotkey to open the Run dialog box. Type exe /resetnavpane and click on OK.

Step 3: This will repair all the issues related to the navigation panel, if any.

Solution 10: Make Sure that Outlook Isn’t Running in Compatibility mode

First and foremost, if you are using an older version of Outlook, i.e., Outlook 2013 or Outlook 2010, then only you can proceed with the solution because Outlook 2016 doesn’t have the Compatibility tab. So, if Outlook is in compatibility mode, turning it off can help in fixing the Outlook won’t open issue. To do so, give a try to these steps:

Step 1: Right-click on the Outlook icon and then from the options, select Properties.

Step 2: In the dialog box, go to the Compatibility Now in the Compatible Mode section, uncheck the option that reads Run these programs in Compatibility Mode.

Step 3: Select Apply to save the changes. Now, restart your PC and check whether the Outlook is functioning correctly or it still has some error.

Solution 11: Change the DPI Settings

It sounds absurd, but this method worked for many users. Changing the Dots per inch scaling to 100% can help you get rid of the issue. For doing so, follow the steps below:

Step 1: Right-click on the space of your desktop and from the options, select Display Settings.

Step 2: Now, select Scale and Layout to 100% (recommended).

Step 3: Restart Outlook and check whether changing DPI settings helped in getting rid of the Outlook not opening issue or not.

Solution 12: Use the New Email Message Option

If none of the above methods gives out the result, then try out the New Email message option. You can access this option by applying these methods:

Step 1: First and foremost, exit the Outlook completely.

Step 2: Now, press Shift + Ctrl + Esc hotkey to open the Task Manager. A new window will open up with the list of all programs and files in the Process Now, navigate for Outlook. Right-click on it and then select End Task option.

Step 3: Doing so will end up all the non-responding programs on Outlook without restarting Windows.

Step 4: Now, right-click on the Outlook’s icon or shortcut. From the options, select the New Email Message By doing so, a new window will appear.

Step 5: Go to the Start Right-click on Outlook and select the option Run as administrator. Now, Outlook has admin rights, and it can function normally.

Solution 13: Send Any File with Outlook

Now let’s discuss a trick that worked for many users i.e. when you get the error screen, try to send any file or document with Outlook. You can do so by following the steps below:

Step 1: Go to the Start menu and search for the File Explorer. Open it and choose any file to send and then right-click on the File.

Step 2: From the options, select Send to. Now, click on Mail recipients.

Doing so will make the File to send with Outlook, and this can solve the Outlook not opening error. If it doesn’t work out, then proceed with the next methods.

Solution 14: Delete Outlook App Data Folder

If Outlook is freezing and showing some error messages whenever you try to start it, then it can be fixed by deleting the Outlook App Data folder. There is no need to worry about data loss because data will recreate itself when Outlook starts working. So, follow the below process:

Step 1: Firstly, press Windows key + R hotkey to open the Run window. Now, type %localappdata% and then press Enter.

Step 2: Select Microsoft from the list. Look for the folder named Outlook. Right-click on it and then click on Delete.

After doing so, restart your PC and then open Outlook again and check whether the Outlook won’t open issue has resolved or not.

Solution 15: Check if You Have Permissions to Access Your PST File

As discussed above, the PST file contains copies of all data files of Outlook. However, if you don’t have permission to access your PST file, then the problem is obvious to occur. In this case, you need to access the PST file by changing the settings to resolve the issue. Now, proceed with these steps:

Step 1: Navigate to Outlook’s PST file and right-click on it. From the options, select Properties.

Step 2: Outlook Properties window will open up. Go to the Security tab, click on Edit if your username is not present in the Group or Usernames section.

Step 3: A new window having Outlook permissions will open up. Click on Add to add up your username on the list. Now, enter the username and click on Check Names option. Then, click on, OK. By doing so, you will be able to see your username in the Group or Username section.

Step 4: Now, select your username, and from the Permissions for Administrators section, check the Allow checkbox for the Full control option. Click on Apply and OK to finish the process.

Hopefully, after having access to the PST file, you would be able to resolve the Outlook not opening issue. If not, then go through the method below.

Solution 16: Run the System File Checker

Corrupted and damaged files can restrict Outlook from opening, you can troubleshoot it by executing the SFC /Scannow command. The SFC /Scannow is a Command Prompt command which scans all the system files and removes the corrupted ones. Before proceeding with the procedure, make sure that you must be an administrator running a console session in order to use the SFC utility. For this, follow the steps below:

Step 1: Right-click on the Command Prompt option and click on Run as Administration option.

Step 2: Alternatively, you can press Ctrl + Shift + Enter when opening the command prompt. This will open it as an admin. Now, for executing this Command, try out these steps:

Step 3: Go to the Start menu and then type cmd and select the Command Prompt.

Step 4: Type the SFC /Scannow command and press Enter. The system scan will start.

Step 5: After the scan gets completed, restart Outlook and examine whether the problem persists or not.

Solution 17: Delete the Registry Key

Even after applying all the above methods, you are stuck with the Outlook not opening issue. You should try deleting the registry key before going through the steps, backup, and restore the registry to avoid the danger of any type of loss.

Warning: Modifying the Registry editor incorrectly can cause a severe problem, and you might have to reinstall the operating system.

So, to delete the key, try out the following steps:

Step 1: Press Windows + R hotkey to open the Run window and type regedit and press Enter to open the registry editor.

Step 2: From the left panel, first click on HKEY_CURRENT_USERSoftwareMicrosoft. Now, click on Windows NTCurrentVersionWindows Messaging Subsystem.

Step 3: Now, you will find the list of options, search for Profile key, and right-click on it. From the options, select Delete. Give administrative permission if asked for.

Now, it is a must to restart your PC because changes will take place only after it. After that, try to open Outlook and check whether the Outlook not opening problem is resolved or not.

Solution 18: Use an Older Version of Outlook

If you have applied all the methods above and still you are not able to fix the issue, then try using an older version of Outlook. Many users are facing this problem on a newer version of Outlook, so in this scenario, try to work with the older version.

Moreover, PST files contain all the data files of your Outlook, and it can be imported when changing the Outlook version, so there is no need to worry about the data loss. So, download and try to work on an older version of Outlook and check whether it is working normally or not.

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Conclusion

Hopefully, you would be able to open the Outlook, and it would generally be working as before. Here, we have discussed all the possible causes as well as the most appropriate and effective methods to fix the issue. However, if none of the above-discussed methods worked out, then try to reinstall Outlook or contact the Microsoft support for further help.