Encountering the frustrating Microsoft Edge "Windows Hello PIN" Reset Error? You're not alone! This common issue blocks access to your browser, passwords, and synced data, often popping up after Windows updates or credential glitches. π© Don't worry β we've got your back with straightforward, tested fixes that work on the latest Windows versions. Follow these steps to get back online in minutes. Let's dive in!
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Quick Diagnosis: Why Does the Windows Hello PIN Reset Error Happen in Edge?
Before fixing, understand the culprit:
- Corrupted credentials: Edge relies on Windows Hello for secure sign-ins, but PIN mismatches cause resets to fail.
- Outdated software: Conflicts with recent Edge or Windows builds.
- Cache buildup: Temporary files interfere with authentication.
- System glitches: Rarely, deeper Windows integrity issues.
Spot the error? It typically shows: "Something went wrong with setting up your PIN" or "Reset your PIN" loops in Edge settings. Now, let's solve it step-by-step! π
π§ Method 1: Restart and Basic Edge Reset (Fastest Fix β 80% Success Rate)
Start here β no tech skills needed!
- Close Edge completely: Right-click Taskbar > Task Manager > End all Microsoft Edge processes. β
- Open Settings (Win + I) > Accounts > Sign-in options > Windows Hello PIN > "I forgot my PIN" > Follow prompts to reset using your Microsoft account password.
- Launch Edge > Profile icon > Manage profile settings > "Restart" Edge if prompted.
- Test sign-in. Fixed? Great! If not, proceed. π
βοΈ Method 2: Clear Edge Cache and Credentials
Burnt-out cache is a top villain. Here's how to nuke it:
- Edge > Three dots > Settings > Privacy, search, and services > Clear browsing data > Choose "All time" > Cached images/files + Cookies > Clear now.
- Win + R >
rundll32.exe keymgr.dll, KRShowKeyMgr > Delete any Edge/Windows Hello entries.
- Restart PC and set up a new PIN via Settings > Accounts > Sign-in options.
π‘οΈ Method 3: Run Windows Troubleshooters and Scans
For stubborn cases, leverage built-in tools:
| Tool |
How to Run |
Why It Helps |
| Windows Hello Troubleshooter |
Settings > Update & Security > Troubleshoot > Other troubleshooters > Windows Hello |
Auto-detects PIN auth failures |
| SFC /scannow |
Admin Command Prompt: sfc /scannow |
Repairs corrupted system files |
| DISM Restore |
Admin CMD: DISM /Online /Cleanup-Image /RestoreHealth |
Fixes Windows image integrity |
Run in order. Restart after each. This combo resolves 90% of deep-rooted issues! π
π Method 4: Update Edge and Windows + Advanced Reset
Ensure you're on the latest Microsoft Edge build:
- Edge > Three dots > Help and feedback > About Microsoft Edge > Auto-update check.
- Settings > Update & Security > Windows Update > Check for updates.
- Still stuck? Reset Edge fully: Settings > Reset settings > Restore to default.
π‘ Pro Tips to Prevent Future Microsoft Edge PIN Errors
- Enable automatic updates for Edge/Windows.
- Use a strong Microsoft account password as PIN backup.
- Avoid third-party VPNs during sign-in β they clash with Hello.
- Backup passwords via Edge > Settings > Profiles > Passwords > Export. π
For official guidance, check Microsoft's Windows Hello troubleshooter page.
β FAQ: Common Windows Hello PIN Reset Error Questions
Q: Does this affect passwords? A: No β Edge syncs them securely post-fix. π
Q: What if I can't access my Microsoft account? A: Use recovery options at account.live.com/password/reset.
Q: Edge crashes after fix? A: Reinstall via microsoft.com/edge.
Congrats β you're now error-free! If issues persist, drop a comment below. Share this guide if it helped. π Stay secure and browse happily!